Resi e rimborsi

Se l’articolo acquistato non soddisfa le tue aspettative puoi richiedere il cambio o il reso entro 14 giorni dalla data di consegna. Le spese di del reso sono a carico del cliente, mentre la riconsegna del prodotto é a carico di Ma.mi.mo By Maria Vittoria Colonna.

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Bastano pochi semplici passaggi:

Trova il numero d’ordine corrispondente al capo/ ai capi che hai acquistato che vuoi rendere;
Invia una mail a info@mamimobymvc.com scrivendo il numero d’ordine e breve descrizione della merce che desideri rendere e il motivo.
A seconda della città in cui ti trovi avvieremo le pratiche di reso;
Una volta ricevuto il tuo reso, verificheremo la correttezza della procedura di restituzione e la conformità del prodotto (il bene deve essere restituito integro e in uno stato di conservazione normale).
In caso di esito positivo, provvederemo a rimborsare l’importo dell’acquisto.

N.B. Le spese di spedizione sono a carico del cliente, mentre la riconsegna della merce é a carico di Ma.mi.mo By Maria Vittoria Colonna.

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Il venditore deve o sostituire il prodotto reso o rimborsare il consumatore, senza alcuna trattenuta.

Appena ricevuta la merce Ma.mi.mo By Maria Vittoria Colonna - sede legale Viale Riviera Berica 168, 36100 Vicenza - P.IVA 04067910242 - info@mamimobymvc.com - si riserva il diritto di controllare i capi/accessori resi e di verificarne l’integrità:
il prodotto deve infatti essere in perfetto stato, non indossato, non lavato, non danneggiato e completo della sua confezione se possibile. Non si accettano restituzioni che non rispettino suddette condizioni.